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Menu
  • Landline
    • Transfer your existing phone number.

      Or choose a brand new number, 0115 (Nottingham) or 0208 (London).
      Voip phone number

      0115 987 XXXX / 0116 987 XXXX

      Get a local phone number for your business.
      Failover protection

      Failover Protection

      Never miss a call. Unlike a traditional landline, failover protection allows you to failover to another phone if you ever lose broadband connection. Protection built in Business phone landline
      Voip phone business numbers Internet phone business numbers
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Phones
    • Business internet phones.

      All phones are compatible with our VOIP internet phone service.

      Snom D120

      A well built office phone with a back-lit display.
      £49.00
      Snom D120 Business Internet Phones Nottingham

      Snom D785

      High end VOIP handset with smart features.
      £158.00
      Snom D785 Business Internet Office Phones Nottingham

      Snom M325

      High performance cordless phone. 7hrs talk time.
      £150.00
      Business Internet Cordless Phones Nottingham
      Business phone range Voip phone features
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Listen
    • Want a professional sounding phone system?

      Listen to how your business phones could sound. We can record an array of messages.
      Phone intro for company voip

      1. Virtual Receptionist (IVR)

      Press “1” for sales, “2” for accounts.
      Virtual Receptionist
      Voicemail message

      2. Voicemail Message

      Create a professional sounding message.
      Phone intro Voip
      Voip on hold music

      3. On Hold Music / Services

      Advertise your current promotions.
      Phone intro Voip
      Business phone virtual receptionist Βusiness phone IVR
      professional sounding phone system
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Features
    • Voip Provider Virtual Receptionist

      Virtual Receptionist

      Press “1” for sales, “2” for support.
      Voip Provider SMS

      SMS

      Send messages straight from your PC.
      Voip Provider Call Recording

      Call Recording

      Find and listen to your past phone calls.
      Voip Provider Voicemail

      Voicemail to Email

      Get your voicemails directly to your inbox.
      Voip Provider Call Queue

      Call Queue

      Set up a greeting and some hold music.
      Voip Provider Cloud

      Cloud Contacts

      Share contacts across the whole team.
      Voip Provider Features

      Click to Call

      Call directly from your browser.
      Business VOIP Provider

      View all Features...

      More business phone features.
      Voip phones mobile Voip phone features
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Prices
    • Cut the cost of your monthly phone bill.

      No complicated jargon. Just simple monthly plans. Month on month contract with no tie-ins. Voip price plans VOIP Price Plans Voip Providers space
      • Voip Providers Draytek  | Voip Providers Snom | |
Menu
  • Landline
    • Transfer your existing phone number.

      Or choose a brand new number, 0115 (Nottingham) or 0208 (London).
      Voip phone number

      0115 987 XXXX / 0116 987 XXXX

      Get a local phone number for your business.
      Failover protection

      Failover Protection

      Never miss a call. Unlike a traditional landline, failover protection allows you to failover to another phone if you ever lose broadband connection. Protection built in Business phone landline
      Voip phone business numbers Internet phone business numbers
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Phones
    • Business internet phones.

      All phones are compatible with our VOIP internet phone service.

      Snom D120

      A well built office phone with a back-lit display.
      £49.00
      Snom D120 Business Internet Phones Nottingham

      Snom D785

      High end VOIP handset with smart features.
      £158.00
      Snom D785 Business Internet Office Phones Nottingham

      Snom M325

      High performance cordless phone. 7hrs talk time.
      £150.00
      Business Internet Cordless Phones Nottingham
      Business phone range Voip phone features
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Listen
    • Want a professional sounding phone system?

      Listen to how your business phones could sound. We can record an array of messages.
      Phone intro for company voip

      1. Virtual Receptionist (IVR)

      Press “1” for sales, “2” for accounts.
      Virtual Receptionist
      Voicemail message

      2. Voicemail Message

      Create a professional sounding message.
      Phone intro Voip
      Voip on hold music

      3. On Hold Music / Services

      Advertise your current promotions.
      Phone intro Voip
      Business phone virtual receptionist Βusiness phone IVR
      professional sounding phone system
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Features
    • Voip Provider Virtual Receptionist

      Virtual Receptionist

      Press “1” for sales, “2” for support.
      Voip Provider SMS

      SMS

      Send messages straight from your PC.
      Voip Provider Call Recording

      Call Recording

      Find and listen to your past phone calls.
      Voip Provider Voicemail

      Voicemail to Email

      Get your voicemails directly to your inbox.
      Voip Provider Call Queue

      Call Queue

      Set up a greeting and some hold music.
      Voip Provider Cloud

      Cloud Contacts

      Share contacts across the whole team.
      Voip Provider Features

      Click to Call

      Call directly from your browser.
      Business VOIP Provider

      View all Features...

      More business phone features.
      Voip phones mobile Voip phone features
      • Voip Providers Draytek  | Voip Providers Snom | |
  • Prices
    • Cut the cost of your monthly phone bill.

      No complicated jargon. Just simple monthly plans. Month on month contract with no tie-ins. Voip price plans VOIP Price Plans Voip Providers space
      • Voip Providers Draytek  | Voip Providers Snom | |

Complaints

 
We make every effort to ensure that our customers are happy with the level of service they receive from us. However, despite our best efforts, we acknowledge that things can occasionally go wrong. We take customer complaints very seriously and aim to resolve them quickly and efficiently. The purpose of this Code is to inform customers of how we will deal with any complaint we receive.

WigWag operates a ticketed support and help desk policy. All complaints, reports of non-conformity and requests for help are handled using this system.

If you have a complaint about any part of our service, please do not hesitate to contact our support team. We will try to resolve your complaint quickly and efficiently, and to keep you informed at all times. We will acknowledge your complaint as soon as practical. We will investigate the complaint fully and in detail before responding in detail. We will attempt to respond in detail to any complaint within 7 days of its receipt, however there may be occasions when we are unable to do so because we have been unable to resolve issues with third parties or technical issues. In any event we will seek to keep you informed as soon as practical.

If your complaint is not resolved to your satisfaction, you can refer it to the Managing Director at the below address. If we still cannot resolve the problem, we will write to you to say so. We may also suggest that we use the alternative dispute resolution procedure described below.

Under section 54 of the Communications Act, all Communication providers must provide customers with access to an independent dispute resolution procedure, should a customer be unable to resolve a dispute WigWag (3X Cloud Ltd) would use the Ombudsman Services.

Customers must give the company a chance to settle their complaint before applying to Ombudsman Services. Customers can apply to use Ombudsman Services if their complaint has not been settled within 8 weeks of first complaining to the company, or if the company has referred the customer to the scheme. An application form must be sent to Ombudsman Services within nine months of first complaint.

The Ombudsman Services referral and procedures are at no cost to the customer. You may contact Ombudsman Services as follows:
Ombudsman Services: Communications
PO Box 730
Warrington
WA4 6WU


T: 0330 440 1614

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Contact Us

0115 824 5600

Martindale House
The Green
Ruddington
Nottingham
NG11 6HH

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